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Home > Routine Maintenance > Clean Your Printer

Clean Your Printer

We recommend cleaning your printer on a regular basis to maintain its correct performance.

Always disconnect the printer from any power source before cleaning.

Clean the Exterior of the Unit

  • Wipe any dust and marks from the main unit using a soft, dry cloth. Use a cloth slightly damp with water on difficult to remove marks.
    IMPORTANT
    Do not use paint thinner, benzene, alcohol or any other organic solvent. These may deform or damage the printer case.

Clean the Label Output Slot

  • If adhesive residue gets attached to the Label Output Slot, it may cause label jams. Clean the Label Output Slot with a dry cotton swab.
    IMPORTANT
    Do not use alcohol to clean the Label Output Slot.
    NOTE
    • Always remove the ejected labels from the Label Output Slot. If the slot becomes blocked, label jams may occur.
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Clean the Roller

  • Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.
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    Use isopropyl alcohol or ethanol according to the manufacturer's safety guidelines, as applicable.

Clean the Print Head

  • Wipe the print head with a lint-free cloth or cotton swab dipped in isopropyl alcohol or ethanol.
    • We recommend cleaning the print head monthly.
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    Use isopropyl alcohol or ethanol according to the manufacturer's safety guidelines, as applicable.
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