Home > Troubleshooting > Error and Maintenance Indications
Error and Maintenance Indications
The indicators light and flash to indicate the printer's status.
![]() ![]() ![]() | Indicator is lit in the colour shown. |
![]() ![]() ![]() | Indicator is flashing in the colour shown. |
![]() | Indicator can be off, lit, or flashing in any colour. |
![]() | Indicator is off. |
Power LED | Roll LED | Status LED | Condition | Action |
---|---|---|---|---|
![]() | ![]() | ![]() | Power is off | - |
![]() | ![]() | ![]() | Feeding mode | - |
Printing mode | - | |||
Cutting mode | - | |||
![]() | ![]() | Idle mode | - | |
Mass storage mode | - | |||
![]() | ![]() | Detecting the paper size | - | |
![]() | ![]() (Once for 3 seconds) | Printing is paused | - | |
![]() | ![]() (Once for 2 seconds) | Receiving data | - | |
![]() | ![]() (Once for 1 second) | Cancelling the print job | - | |
Print preparation mode | - | |||
Downloading mode | - | |||
![]() | ![]() | Cooling mode | - | |
![]() | ![]() | Cover open error | Close the Roll Compartment Cover until it locks into place. | |
BLF file error | Press any button to clear the error. | |||
Communication error | ||||
Database search error | ||||
No template error | ||||
Memory full error | ||||
ESC/P Memory full error | ||||
JPEG file error | ||||
![]() | ![]() | Roll end error | Press ![]() Insert a roll that matches the paper setting and has sufficient paper remaining. | |
Feed error | Press ![]() Insert a roll that matches the paper setting. | |||
![]() (Once for 3 seconds) | ![]() | ![]() | Sleep mode | - |
![]() (Once for 1 second) | ![]() | ![]() | Switching to mass storage mode | - |
![]() | ![]() | ![]() | The printer is in System Off mode | - |
Initialising mode | - | |||
![]() | ![]() (Twice for 2 seconds) | Mass storage error | Press and hold ![]() | |
Cutter error | ||||
Print head undetected error | ||||
![]() | ![]() | ![]() | The printer is in Boot mode. | Contact Brother customer service. |
![]() (Once for 2 seconds) | ![]() (Once for 2 seconds) | ![]() (Once for 2 seconds) | Resetting mode is on | - |
![]() (Flashes rapidly) | ![]() (Flashes rapidly) | ![]() (Flashes rapidly) | System error | Contact Brother customer service. |
Data overwrite mode | - | |||
![]() | ![]() | ![]() | The Roll Compartment Cover is open. | Close the Roll Compartment Cover until it locks into place. |
Did you find the information you needed?