This chapter explains how to resolve typical problems you may encounter when using the printer. If you have any problems with the printer, first make sure you have performed the following tasks correctly:

• Connect the printer to a computer using a USB cable or install the battery.
• Connect the AC Adapter (Optional). For more information, see Related Information.
• Connect the Car Adapter (Optional). For more information, see Related Information.
• Remove all protective packaging from the printer.
• Install and select the correct printer driver. For more information, see Related Topics.
• Connect the printer to a computer or mobile device. For more information, see Related Information.
• Close the Roll Compartment Cover completely.
• Insert the media correctly. For more information, see Related Information.

If you still have problems, see Related Information. If after reading the topics you are unable to resolve the problem, visit the Brother support website at support.brother.com.