Artspira+ is a new Brother subscription program that can enhance your Artspira creative experience. This page lists frequently asked questions about Artspira+.
If the answers you need aren't on this page, tap here to check additional FAQs.
Artspira+ is a Brother subscription program that will enhance your Artspira experience. With Artspira+, you'll have unlimited designs to choose from, more editing tools and features, and added cloud storage.
Tap here to see what you can create using Artspira+!
Brother is offering you a free one-month trial period to try Artspira+ and use our templates, tools, and designs.
You can cancel anytime. There are no cancellation fees.
Free trial is available for a month from the date of application. However, the final date of availability may vary depending on the type of app store and the time of the application date.
The next service renewal date will be displayed on the Setting screen of the application. If you want to cancel, please do so at least one day before that date.
Tap here for more information on canceling your free trial or subscription.
Tap here for more information on how to check your subscription status and subscription renews date.
In the Artspira app, tap [Settings], and then navigate to the purchase screen.
Tap here for a list of countries/regions where Artspira+ is available.
You must enter the payment information to start your Free Trial, but you will not be charged for a month.
After a month, Artspira+ subscription starts and you'll be charged monthly.
Tap here for more information on canceling your free trial or subscription.
Use any payment method that is accepted by your preferred app store.
We apologize, but Artspira+ cannot issue a receipt.
For more information:
- Android users:
Tap here.
- iOS users:
Tap here.
Absolutely - but you must use your activated ArtspiraID. Using the same ArtspiraID on your mobile phone, your tablet, and any other mobile device validates your access to your Artspira+ service.
Please check the following:
You may have subscribed using a different Artspira ID. Please check your current Artspira ID with the ID used to subscribe to Artspira+.
Please try the following:
- Try logging in using a different login method (for example, with CanvasWorkspace, Apple, or Google).
- Try using a different Apple ID or Google ID, and check if you have another Artspira ID.
Make sure that your country/region is set correctly in [Settings] > [Account] > [User Information] > [Region].
Tap here for a list of countries/regions where Artspira+ is available.
If you move, follow these steps to renew your subscription.
We're working on making Artspira+ available all over the world, and are sorry we can't support you in your new home yet.
Tap here for a list of countries/regions where Artspira+ is available.
Go to [Settings] > [Subscription].
If you want to cancel, please do so at least one day before that date.
Tap here for more information on canceling your free trial or subscription.
Unless expressly agreed otherwise, you may use Artspira, Artspira+, and any derivative works created using the above only for personal, noncommercial purposes.
Tap here to read the EULA for Artspira and Artspira+.
If message like this appears, there may have been a purchasing error. Tap the Troubleshooting link to see how to resolve the issue.
Tap here "Troubleshooting". [PDF/150KB]
Tap here for more information about Licensed Designs.
You do! One of the many benefits of the Artspria+ subscription plan is that plan members receive an additional discount on any Licensed Designs they purchase.
We're sorry but if you cancel your subscription membership, we cannot offer special discounts after your "Subscription renews" date.
Of course. You can continue to use Licensed Designs within Artspira even after canceling your subscription.
You can! However, note that some functions and data may be hidden or unavailable if regional settings are changed. To view and use purchased content, change your location setting to the country/region where you purchased the Licensed Designs to view them again.
You cannot cancel your subscription within the Artspira app.
To cancel, you must stop payments according to your preferred app store.
For instructions:
- Android users:
Tap here.
- iOS users:
Tap here.
If you cancel Artspira+ before the "Subscription renews" date shown in [Settings], you can enjoy all subscription features and contents until that date, and then you automatically revert to the free Artspira plan.
Tap here to view the differences between the free Artspira plan and the Artspira+ subscription. [PDF]
After your Artspira+ subscription ends, you'll still be able to access your [My Creations] folder, but may not have enough storage to save new files. If this happens, you must delete existing files to make room for the new ones you want to save.
Deleting your Artspira membership or uninstalling the Artspira app will not cancel your Artspira+ subscription.
Tap here to see how to cancel your subscription.
If your "Subscription renews" date has passed, subscribe again from within the Artspira app to ensure you retain your ID.
If you subscribe again from an app store, your Artspira ID will not applied to your subscription correctly.
Please do not resubscribe from an app store.
Return to the Artspira app to subscribe.
You cannot resubscribe until after the "Subscription renews" date passes.
We apologize, but you cannot receive a refund. If you cancel your Artspira+ subscription, you can use the subscription service until the "Subscription renews" date.
Use Image to Embroidery to create personalized embroidery designs using your own photos and images. In addition to Digitized Embroidery, which is common for machine embroidery, you can also create Cross Stitch Embroidery.
Tap here for more information.
This function is available only with an Artspira+ subscription.
Artspira AI converts your images and photos into unique, personalized portraits. After conversion, you can embroider, cut, and print these portraits using your Brother machines.
Please update your Artspira app to use Artspira AI.
If you are using an older version of Artspira, update the app so you can use Artspira AI.
Tap here for more information.
This function is available only with an Artspira+ subscription.